Cookie Notice
Last updatet: January 4, 2024
This Cookie Notice outlines the variety of cookies and related tracking technologies utilized in our services through our websites and applications. It explains their purposes, how they are employed, and the options available to you for managing cookie preferences.
What are cookies?
Cookies refer to small text files that your computer or mobile device receives and stores when you access a website or online service through a web browser or mobile application. These files contain data that helps the site recognize your device and record details about your online interactions. This process enables websites to maintain functionality, improve your user experience by remembering preferences like language settings, analyze patterns of use, and tailor content and advertisements to suit your interests.
The term "cookie" in this context does not refer to the edible variety, but rather to digital tracking mechanisms, which also include technologies such as web beacons (or tracking pixels). Similar to cookies, web beacons help us understand visitor interactions on our websites, deliver customized content, and are used in our emails to determine engagement levels. For a more comprehensive understanding of cookies and their function, please visit www.allaboutcookies.org.
How we use cookies
Simbase employs cookies to gather a diverse array of information for various purposes. Below are the types of data we collect through cookies:
Details pertaining to your login to facilitate recognition of your prior visits and maintain your session after you navigate away.
Metrics related to user engagement, such as visitor numbers, usage frequency, page views, clicks, and overall time spent on our site and apps.
The name of the website you visited immediately before ours.
Information regarding your browser, IP address, and browsing preferences.
Indicators of whether you're a first-time or returning visitor.
Preferences regarding the display of our site, including layout, size, language, and more.
We utilize the information collected via cookies to:
Remember your ongoing activities, ensuring you can return to them each time you log in.
Customize your experience on our websites according to your previous preferences.
Tailor our advertising and marketing communications to you, leveraging insights from our understanding or that of our third-party service providers, to showcase features you might find interesting.
Analyze usage patterns across our user base to enhance our websites and services, and to develop new offerings.
For a detailed breakdown of the specific cookies we use and their purposes, please refer to our list of cookies.
The types of cookies we use
We utilize a variety of cookies at Simbase. Two main types, each serving a distinct purpose, are:
First-party cookies: These are created by Simbase to ensure proper functionality and to gather analytical data. They are essential for understanding how our services are used and for making continuous improvements.
Third-party cookies: We permit certain third-party providers to place these cookies. They enable various third-party features or functionalities, or aid us in our analytical and advertising endeavors.
The types of cookies in use:
Strictly necessary cookies: Essential for providing specific features, these cookies facilitate access to secure areas requiring registration and allow you to set privacy preferences. They are indispensable for the delivery of our services and cannot be disabled.
Performance cookies (Analytics cookies): These, set by us or our third-party analytics providers, collect data and statistics on your service usage. The insights gained help us enhance our offerings for you and others.
Functionality cookies: These improve the usability of our services by providing features like chat support, simplified form completion, content personalization based on your preferences, and management of communication settings. Disabling these cookies may affect the functionality of certain service aspects.
Targeting cookies: Placed by our third-party advertising partners, these cookies gather data on your browsing habits and preferences. They assist in auditing, research, and reporting, helping us understand the effectiveness of advertising content. This data enables us and our partners to present you with advertisements tailored to your interests.
Social media cookies: Activated when you use social media sharing buttons or link your account or interact with our content on social networking sites. These cookies track your engagement and sharing activities.
Duration of cookie storage
The duration for which cookies remain on your device varies and is primarily determined by whether they are session or persistent cookies.
Session cookies
These are temporary cookies utilized on our secure pages to assign and recognize a session ID. They enable seamless navigation and usage of our websites and services by maintaining your session continuity. These cookies also facilitate internal reporting. Session cookies are designed to expire and automatically get deleted once you close your browser.
Persistent cookies
We and our third-party providers deploy persistent cookies to gain insights into visitor behavior over an extended period. These cookies also enhance user experience by enabling additional features and personalization. The lifespan of persistent cookies can vary widely, ranging from as short as 24 hours to as long as several years, depending on their specific purpose. Unlike session cookies, persistent cookies remain on your device even after you close your browser. They are activated each time you revisit our websites and apps, allowing your device to be recognized and preferences to be remembered.
Managing cookies
All visitors have the ability to manage the cookies set on their devices. It's important to note that deleting or disabling cookies might impact your ability to utilize certain features and functionalities. We would like to inform you that currently, we do not respond to Do Not Track (DNT) signals.
Managing cookies through browser settings
You have the option to disable and/or delete most types of cookies through your browser settings. The specific process to modify cookie settings varies by web browser (e.g., Safari, Chrome, Mozilla Firefox). You should refer to your particular web browser's help menu for detailed instructions on managing cookie preferences. Additionally, most browsers allow you to receive notifications when you receive a cookie, giving you the choice to accept or reject it. Please be aware that you must configure these settings on each browser and device you use, as it is currently not possible to synchronize these settings across different browsers and devices.
Disabling cookies
Should you decide to deactivate cookies, it is possible to still access various parts of our services and websites. Nonetheless, deactivating certain cookies may lead to a diminished functionality of our services. For instance, deactivating specific cookies might prevent you from using our chat feature for inquiries and result in content that is less tailored to your interests.
It's also important to understand that if you've disabled one or more cookies, we may still utilize the information previously gathered by those cookies before their deactivation. We will, however, stop collecting any new information through the deactivated cookie moving forward.