You can have a fully operational Simbase account in under two minutes. This guide walks you through sign-up, email verification, and the first-time settings, including the one choice you can't undo.

Before you start you need:

• A working email address you can check immediately (verification code is sent there)

• Your billing currency in mind. You cannot change this later, so pick the one your invoices should be issued in.

• Your organization name (this is editable later and does not need to match your legal entity).

Step 1: Sign up

1. Go to dashboard.simbase.com

2. Enter your email, name, and a password.

3. Click Sign Up.

Step 2: Verify your email

1. Open the email from Simbase. It contains a six-digit code.

2. If you don't see it within a minute, check your spam folder.

3. Enter the code on the verification screen and click Confirm Account.

Step 3: Log in for the first time

1. Sign in with the email and password you just created.

2. Enter your organization name. This appears on your dashboard and can be renamed at any time.

3. Choose your billing currency. This sets the currency on every invoice you'll ever receive from Simbase.

4. Click Continue.

Check the demo below for step by step instructions:

Step 4: Take the next step

Your brand new Simbase account is live. Common next actions:

• Order SIMs for your devices from the dashboard.

• Register SIMs you've already received. See Register a SIM.

• Add balance so your SIMs can connect once activated. See Set up billing.

For an overview of the dashboard's features, see the Dashboard section.

Change your account timezone

By default, Simbase sets your account timezone from the IP address you signed up with. To change it:

1. In the dashboard, open Settings → Account.

2. Select the timezone you want.

3. Save.

This changes how timestamps are displayed, not the underlying data. Data sessions, registration events, and SMS logs all switch to the new timezone right away, including past records.

Common questions