Simbase is prepaid. You add balance, and Simbase deducts charges as you go: data, SMS, the daily fee per enabled SIM, and any network resources you've assigned. As long as your balance stays positive, your SIMs keep working. There's no monthly invoice, no contract, and no overage fee on pay-as-you-go profiles.
This section is the reference for how billing works day to day. If you haven't set up billing yet, start with Set up billing and add balance in Getting started, that article walks through the one-time setup and your first top-up.
Billable items, everything that draws down your balance: data, SMS, the daily fee per enabled SIM, the Green profile subscription, public IPs, private networks and IPsec tunnels, plus optional monthly add-ons. Includes the disabled-SIM-still-billed-for-public-IPs detail.
Data usage and overages, how usage is measured from network records, why the dashboard can lag slightly, and what "overage" means when you're prepaid.
Payment methods, accepted cards, bank transfer, supported currencies, and minimum top-up amounts.
Account balance & invoices, one invoice per top-up. Where to download them and what's on each one.
Auto-recharge, automatically top up your balance when it drops below a threshold, so your balance never reaches zero.
| You want to… | Go to |
|---|---|
See what something costs | |
Understand why my balance dropped more than expected | |
Add balance for the first time | |
Add a card or check accepted payment methods | |
Download an invoice, check balance and top-up history | |
Stop my SIMs getting disabled for low balance | |
Release a public IP that's still being billed |
See what something costs
Understand why my balance dropped more than expected
Add balance for the first time
Add a card or check accepted payment methods
Download an invoice, check balance and top-up history
Stop my SIMs getting disabled for low balance
Release a public IP that's still being billed
Adding team members who can manage billing → Users & Roles (Account management)
Capping usage so it doesn't eat your balance → Usage Limits (Dashboard)
Setting up billing for the first time → Set up billing and add balance (Getting started)
Something isn't working → Troubleshooting


© 2026 Simbase Connect. All rights reserved.

